We purchased a ProForm CrossWalk 480 on May 25th (during the Memorial day sale for $400) via www.Sears.com, we were told that we could pick it up on June 6th of 7th. Then on May 27th we got an email "Sears Order Ready for Pick-up", well when we get ready go get it we get another email ...
This complaint is regarding SEARS. I've been a SEARS customer for 30 years & have carried their credit card as one part of my consumer credit. This complaint only has to do with their phone marketing (harassment). After just purchasing an entire kitchen worth of appliances and having them ...
Not a first in the maintenance agreement industry. You get a phone call, you negotiate, (well, Sears TELLS you) how much you are going to pay for a new maintenance agreement. After deciding which appliances you want to keep and which you want to exclude the quote you a final price. Here's the ...
I have been trying for over two months to get my snow blower fixed. We are talking all of January and February and now into March in New England. I bought the extended warranty and initially it took 3 weeks to get someone to come. They showed up the first day, but they require you to take the ...
Edward S. Lampert Chairman Sears Holdings Corporation 3333 Beverly Road Hoffman Estates, IL 60179 Mr. Lampert: On 10 December, Sears serviced our washing machine. After paying $70.86 for a new pump, we were charged another $141.00 ($11.63 tax) for labor. This labor took 20 minutes to perform, which ...
Prior to hurricane IKE our new led TV went out. A call was made to the service department and they were told about the TV and that due to Ike we would not be able to come in but as soon as it passed we would be there. The next 8 days we were without power and phones and most of the roads in our ...