Usacomplaints.com » Site: www.royalcaribbean.com - Reviews, Complaints, Reports

Site: www.royalcaribbean.com
Found 3 reviews / complaints

Royal Caribbean Personnel
Customer Service Are Rude! Telephone web assistance is the worst in the cruise industry. I asked simple questions about registering for excursions, the terse, rude youn woman hung up on me!

If you need help booking excursion, beware! The customer service rep. That I spoke to as though she was next to me, treated me like I was mentally disabled, rude and hung up on me. I have talked to many cruise customer service reps... Royal Caribbean hires the worst people. ...

Royal Caribbean Cruise Line
Dishonest Advertising Poor Customer Service Ripoff Miami Florida advertises cruise specials that were never available when email sent

We receive frequent emails from Royal Caribbean Cruise Lines featuring cruises with prices and dates that are unavailable. Calls to reservations and customer service result in being told that these prices were never available for sailings listed in the advertisement. We were told to put money down ...