I registered for the service around Sept. 04 to see if I can save money instead of Time Warners Road Runner service. After a week I was unimpressed with NETZERO "high speed" and called to cancel. I did not have any funds going into my bank account since so I was unaware they were still ...
I tried NetZero's HiSpeed dial-up service and saw that it still had the banner at the top of the page. This was a problem for me since I need the entire screen for some of the programs that I use. After trying NetZero HiSpeed Internet for five minutes, I realized that it wasn't for me. I then went ...
Netzero billed my bank for service then claimed they did not recieve payment so they denied service. I called them to cancel my account, then three weeks later they charged my bank again for two months service causing a overdraft. All this time I was denied service. ...
I telephoned NetZero on March 29 to cancel my Platinum account as of April 1. Despite this they debited my credit card on the 17th of April. I contacted them with the reference number I was given for my cancellation and was told I had not cancelled my account, but someone else's. I spoke with ...
Netzero internet service is placing charges on my credit card every month. Which I do not authorize, and have never authorized. They will not respond to my requests to stop this practice. Even though I have tried in vane to contact them. To ask why they are charging me for a service I do not want ...
I cancelled NetZero service via the Internet. They acknowledged the cancellation via the Internet but continue to bill my credit card. I called NetZero and they said that since I didn't have a "reference number" they could not accept the first cancellation. So they stuck me for two extra ...