Monitronics local dealer, SECURITY 4 YOU employs known con man Alton Minton. Offers terrible customer service and does NOT pay sales force. ...
I have signed up with Monitronics a year ago and had problems with the door mointors since the first month. 2 weeks after installation the battery of one moitor went off and woke us up in the middle of the night. Repair was difficult to schedule (4 days), then their service company had not time to ...
I fulfilled my 3 year contract with Monitronics. 30 days prior to my contract expiring I sent them a letter stating I wanted to cancel. I had to send the letter because they advised me it had to be in writing and had to be signed, with our passcode attached. This was in September. It is now ...
When I signed on with Monitronics, it was supposed to be for a two-year contract. When I read what I signed (my fault) it was for 3 years instead. I was promised a second keypad, but the installer refused to install it. I called Monitronics to report it, and they refused to send someone back out ...
To: A. R Green I have received your letter of 7/26/04 stating that Monitronics cannot resolve my delinquent account and that my service will be terminated immediately. Let me just say. THANK YOU!!! It's about f'ing time! However, I was displeased to note that you said I would still be responsible ...
Complaint: My Alarm broke. I called several times for service which never occured. I was out of service for a month yet was billed. I had to contact an independent installer to diagnose the problem then I had to order the parts and repair the system myself. I called to cancel my service agreement ...