I had Empire Today install multiple flooring — in one day.in summary, it was unprofessional, lacked any craftsmanship and frustrating due to the lack of their ability to speak English. Unfortunately my attempts to correct any of the multitude of discrepancies were ignored. What I found funny about ...
Purchased Hunter Douglas Provenance woven-wood window treatments for our dining area. Total MSRP for the 4 units should be approximately $1500. My wife was interested in the continuous cord feature since we have a 3 year old and two small dogs. We were told that this item was a "special ...
I allowed them remedy 3 times and floor is still not right. This last installation, wood has shrunk. The boards have pulled away from each other. I have talked to Empire Carpet to get my money back and they refuse. They want another remedy to put down another floor. It will be a year in August that ...
On july 22, Empire Carpet came to install carpeting in my basement. The installer did all his prep work and then discovered that the warehouse had shorted him on carpet. He did not install any carpet on that saturday and said he would return on monday to finish the install. This required me to take ...