I signed on to AT namely, to provide a reliable network and equipment that functioned well on it. I cited my record with them of calls of complaint every few weeks as evidence of their unsatisfactory service and lack of improvement. Naturally, they didn't see it that way. They refused to take any ...
AT dated December 1 and January 22 (sent certified mail), both were never processed or answered. I spoke with numerous AT all have stated that AT&T Wireless was in the fault. I spoke with representatives at various AT&T Wireless retail outlets and asked them questions regarding the call ...
Whenever you change service levels or call with questions, AT&T Wireless reps try to offer you 'new opportunities' or 'free' this-and-that, all of which have 12-month contract extensions attached. Often they do not disclose that. When you discover it months later, they claim that you agreed to ...
After reading the astronomical amount of complaints on this website I came across something interesting. It seems that AT&T likes to charge it's customers "wages" for collection action. I was wondering why my final bill from previous service 2 years ago had more than doubled after I ...
Worst service, worst cellular phones company on the market. I'm from Illinois, AT&T says that "no roaming charges in the states around Illinois ". I used my phone there and they charge me for roaming (double bill). I was AT&T customer for 4 years and I received from them absolutly ...
I purchased a cell phone plan through AT&T through a local AT&T store in Lansing, Michigan. The AT&T agent explained to me when I purchased the plan that it covered long distance for the United States and its territories as long as it showed AT&T on the screen. He explained that if ...