I signed up for a "free" trial offer with AOL. Their customer service sucks, their tech support is even worse. When I moved it took me 45 mins to find out they had no local number here, and an additional hour and a half to cancel. Since I was still under the "free" trial I was ...
January 30 AOL/TIME-WARNER Dilemma Reneges & Reaches Into The Cracks/Crevices In A Desperate Scourge For Cash COMPLAINT/S: No AOL Browser Internet access or keyword access for help. Why? Does not even work since downloading the new version 8.0. I spoke with a rather rude and argumentative young ...
I have gotten a new ISP and I called today to cancell my AOL account, just to find out that the bill was already sent and I could either get free months or pay it. Well the guy I was talking to at AOL said that it was billed out today. I asked him if they could refund it since I haven't used AOL in ...
I purchased a Dell laptop for my daughters graduation and with the purchase came a 6month free AOL service. My daughter went to the icon for the free service and it required a checking account number. (By the way she was a minor) Anyway AOL started charging her checking account and it was a few ...
I tried to log on to my AOL account and it kicked me off, telling me to contact Member Services. When I did that, the woman I spoke to wanted the "billing" address on my account. Since I've had my account for 7 years and moved to my current address 5 years ago, I didn't have the street ...
I called AOL in June to cancel an account. I was asked for my CC number, I accidently gave the wrong number (a number for a different account). They asked for the correct # which I provided. They offered to extend my service for free for 3 months. I agreed to this. They then started billing my ...