I noticed a charge on my credit card for $41.15 for Webroot Software - supposedly for the automatic renewal of antivirus software. I might have bought it some time ago, I can't remember now. I suspect that I did not notice a tiny box and small letters text that had to be unchecked in order to stop ...
They renewed my virus protection and charged $65.05 to my credit card without my permission. Now I have to call them and try to resolve this unauthorized charge and if I cannot get my money back, I'll have to accept my misfortune. I will cancel my credit card afterwards. ...
I tried unsuccessfully to stop the renewel of Webroot services only to discover that they charged my credit card. I've tried to unsuccessfully to e-mail them and all I get is to call them and speak to their service department at ex.#1 only to be on the line for 20min. With no response. Do NOT have ...
Webroot Webroot's Lack of Customer Support Boulder Colorado Terrible 3 months running numerous attempts. Understaffed, hoping consumers will continue and ignore that customer service got them to the top over Norton Symantec, now with new wave of products totally blowing existing customer base and ...
Did not authorize this on my charge card. They debted my account without my authorization. Have tried e-mailing them but want go through, no numbers work for them ...
I am completely dumbfounded how Webroot has "handled" this problem. I have been lied to several times. It seems like no one at Webroot has the same information. Matt said someone would call to help me fix this over the phone. Sam did call up but had me go through all the same tests that I ...