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Site: virginmobileusa.com
Found 153 reviews / complaints
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Virgin Mobile
Consumer Report

I bought a Samsung Intercept for $79.99 plus tax in April and it worked well for about 3 months. Then it started malfunctioning. I called and asked for a different model phone, same price. I was told it was against company policy. They could only replace it with another Samsung Intercept. Within a ...

Virgin Mobile
Consumer Report

Purchased a broadband2go unit based on the promise that it would do streaming on 3G. How naive of me... It barely does browsing and very slowly on 3G which is the only service I have (Hollister, CA) I tried it in a 4G area and still only was able to access 3G (Gilroy, CA) On the whole the device ...

Virgin Mobile
Consumer Report

I got my bill about $168 that shocked me. After i saw it was because of two number code texted question that i always deleted right away as soon as i got them. When i applied for this company i've chosen unlimited text and didn't even know it charges my bill. I am new here and i feel they deceived ...

Virgin Mobile
Consumer Report

I have a Virgin Mobile phone purchased in 2006 that I have been using continuously since then. I have used the "Top Up" cards to keep money in the no contract account. My plan for most of this time cost $6.99 per month to pay 10 cents per minute for my calls. Top Up cards were available ...