Site: virginmobile.com
Found 20 reviews / complaints
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Vrigin Mobile
Virgin Mobile Website does NOT allow you to make accurate changes as they advertise Internet

Electronics and household app. Ashley344 0

Virgin Mobile advertises that you can "Top Up" on your cell phone, or online. When I first added $70.00 online I received a screen replying that my transaction was "Successful" and my plan was re-activated. I went through the day using my phone only for it to send me a text ...

Virgin Mobile
Total rip off

Business & Finance Elme22 0

I had a pre-paid play for for $34.99 tax with Virgin Mobile. My bill was due on the 15th of each month. This Month (August) my phone stopped working due to a dead battery. If you do not "top up" then your phone is temporarily disconnected until you pay for your plan again. I was never on ...

Virgin Mobile
Unauthorized bank debit

Electronics and household app. GrammaAngel1 0

Second-time VIRGIN has drawn this technique. I'd to make use of my CREDIT to include time for you to my mobile phone I then found out by having an overdraft e-mail from my lender! Our Son did purchase a $40.00 Topup utilizing THEIR Mastercard, I had been shattered, I examined my declaration & ...

Virgin Mobile
Paid bill and still waiting for phone to be activated

Electronics and household app. Pstoff 0

I was paying my monthly bill through automatic withdrawl. There has not been any problem until the month of april. The money was in the bank, which I do all my banking on line, I checked like I usually do when I am expecting an automatic withdrawl for a bill on the payment date. There was no ...

Virgin Mobile
Horrendous customer service

Shops, Products, Services Thomas Hagen9 0

Absolutely terrible customer service - actually insultingly horrendous. Here's why: 1) After purchasing a mobile phone today and trying to activate that phone from the phone - customer service kept me on hold for the longest time and then kept disconnecting me. 2) Having been now forced to call ...

Virgin Mobile USA
Virgin mobile ripped me off

Electronics and household app. Amanda528 0

Virgin mobile is a scam... They have taken money out of Bank account, and never returned my money. I had my set up to top up through my bank card. They charged me over $500.00 in 4 days. I only spend $20.00 every 2 wks to top up. That is all I have evr needed, it was meant to be a emergency line ...

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