We have been receiving text messages from number 54775 and the we receive an addition charge of $9.99 on our Verizon bill. We have never requested these text messages and have repeatedly asked that Verizon make it impossible for any company to place fraudulent charges on our account. Verizon has ...
I requested Verizon Wireless' SharePlan for data usage for my daughter and myself. The plan allowed us 700 minutes and in this current billing we used 104 or the 700 minute allowance. I was charged the standard rate which is $6.99 for 71 minutes used, my daughter however was charged $224.87 for 33 ...
When we upgraded our cellphones last year, I specially told Verizon to block internet access on our cellphones (5 of them). I was doing a spot check on my cellphone bill online today, I found out my youngest daughter has an extra $1.99 charge on a Data Usage (not voice, that's internet usage). It ...
I signed up for their service in November and the very first bill was triple what they said it would be. I called them and they would not offer any help to me. I paid the bill because I had no choice but the next bills to follow were the same and I called them, again no help. I received a shut off ...
I have had Verizon since February. Most of my dealings with Verizon had been good (even helpful) until recently. I have had problems with my teenage son and his cell phone usage. I tried switching him to Cricket but the unlimited nature exacerbated the problem, which turned out to be a pedophile in ...
I, as well as many others, were due for a New Every Two upgrade on a phone this past week. Many had a $100 refund and others, a $50 refund. The phone is the LG enV Touch. The first week the phone was out it was $149 with a 2 year agreement. A week after, the lowered the price the $99. I was due for ...