If you are considering Verizon Fios please reconsider. I have had them since May and it has been a nightmare ever since. The salesman that sold it to us was great at first. Promising everything under the sun. He stated just call me if you have any problems. Well problem with that is I did call him ...
Several months ago I subscribed to Verizon Fios TV, internet, and phone. The TV boxes have not functioned properly since day one. After hours on the phone to tech support, the problem is still not resolved. We are now told that if they have to send a tech out, we may be charged. All I am asking it ...
Last July I signed up through a phone representative for the Verizon Lifetime $14.99 per month DSL Service Plan promotion. Only a year later Verizon has broken the Lifetime contract and raised the monthly rate to $23.99. ...
Verizon over charged me $70.98. My husband passed away in August. I paid all the bills in his name and closed out all his accounts. I found that Verizon overcharged me and informed them. I have since called every month to try and retrieve my refund. In May I finally received a check, however it was ...
I've been a FIOS customer since 2006. The original agreement was to get a package deal of $100/month bundle for TV, phone, and Internet. Ever since I've signed up, Verizon's been billing me double that: $195/month. I called customer support and they said: "Your phone doesn't qualify for the ...
A windstorm took out my phone service on Saturday, March 8. I reported it to Verizon the same day. I called their repair service and was told that someone would be out the next day. Well, of course, no one showed. I called back and was told that they don't work on Sundays, the repair person that I ...