All I want is for my couch to be repaired. I will pay for it (why should I though when I purchased a stain safe warranty) what good is a furniture store that can't and won't, be reliable. Where does one go? I have contacted a lawyer and he assures me I have rights as a consumer. But what I am ...
Apparently Value City Furniture likes to tailor the comments on their site. Obviously slanted to their benefit. Below is a comment I posted under the couch I bought. I posted this comment three times. According to the "terms and conditions" They reserve the right to decide not to post ...
I went into the Woodbridge, VA store and was attacked by several salespeople asking to help me. This was my first time in going to the store although I'm not a 'green' consumer. The worst one was a salesman that kept calling himself 'Rose'. I believe he was from Jamaica or somewhere. He lied to me ...
First of all, I am not "Wowed" with Value City Furniture. The family room set I ordered (the sofa, loveseat chair and ottoman) all had 4 different availability dates. That alone is frustrating. I ordered the complete set on May 28... I am still waiting for 2 more of the 4 total pieces to ...
Value city furniture Fredericksburg, VA customer service is terrible. Manager snatched receipt from my hand, argued with me, and allowed his warehouse worker to be very rude me. Store sold me a mattress set, but never mentioned anything about return or refund policy and when I went to inquire/ask ...
We bought 8 wooden chairs, 4 tables, a sofa, loveseat and chair from this company in 2004. The salesman enticed us with a warranty that supposedly would cover repair or replacement on any of these goods and was good till 2009. As he explained, it didn't matter what happened to the furniture - if we ...