My wallet was stolen and it contained my direct express debit mastercard it was used 700.00 worth. I tried to report it right that day and could not get a live person intill the next morning (sat 7/2) i told them my card was missing and my 739.00 ssi payment was gone. They sent me another card but ...
I reported my Direct Express debit lost on June 8th. I recieved my replacement card on June 30th the day before my goverment benefits are paid. All day on the 1st of July i have been trying accsee my benefits. I notice insuffient funds and thus call customer service that I was on hold for 30 ...
My wife passed away from Cancer in Mid-Jan. She had been receiving S.S. Disability. Her checks would be deposited into a Direct Express account every month. She passed in the middle of the month so, it was to late to stop the direct deposit. I contacted Direct Express about her passing and informed ...
On Friday April 1, I went to 5th 3rd Bank to draw my SSA off of my USDirectExpress card. The teller withdrew the money, then because the area codes were differant "I had just moved" and she went back to the machine and voided it out. I recieved no money and the money on the card was still ...
Our Social Protection cash is placed on USDirectExpress card. Our cash was removed my card on April 1 with a teller at 5th3rd Lender. Since my identification didnot possess the same zipcode "which she didnot ask me at-all" as my card she voided out without authorization and today this ...
My Social Security Disability checks started going into my Direct Express account on March 3rd. I have emailed, and written them, multiple times about it. I haven't received any kind of response from them. I emailed Comerica Bank, which is the bank that Direct Express is a part of. They told me to ...