Heres a fun fact! United Airlines pulls in $150 MILLION dollars per year in change fees! $150,000, 000 dollars in change fees from its loyal customers! I booked a flight, 3 months in advance. I have a situation for work come up and I try to reschedule my flight a mere 2 days after it has been ...
We booked 5 seats from Springfield to Jackson, WY months ago. The route sent us from Springfield to Denver to Jackson. About one week before departure, they notified us that our original flight was cancelled. They went ahead and rescheduled us to go from Springfield - Chicago - Denver - Jackson, ...
I was terribly discriminated and threatened by United flight attendant Dustin on flight UA3507 (from Chicago to Omaha) on February 9. I requested a cup of OJ and a cup of water when drinks were served. Dustin refused to offer me water. Below are the ridiculous lies that he gave to me: *He said that ...
I purchased a "Senior Travelpac" of tickets which the agent said was good "forever". Imagine my surprise when I learned I had lived beyond "forever". My tickets have expired and customer relations does not answer my email. ...
I purchased an international round trip ticket to China and was prompted to choose the Economy Plus for an additional $129. Later things in life forced me to change my travel schedule. I called the UA's customer service to modify the flight schedule. I was told I need to pay a change penalty of ...
I bought my ticket for a domestic flight on Continental Airlines with my AMX card. I had one carry on bag and paid to check one bag for $25 to my AMX card. Continental ran out of overhead space and took all carry on bags of passengers at the end of the line for alternate storage. My bag met all ...