Site: uhaul.com
Found 79 reviews / complaints
Page 8

Uhaul, Republic Western Insurance
Bought their insurance / filed claim / they want their money back

I rented a trailer to carry my belongings after just getting out of the navy, I bought the insurance and was told it will cover my belongings and the trailer if anything gets damaged. Well on November 2 I was rear ended by a lifted Ford F-250 the guy "was not paying attentiong" and those ...

U-Haul - Altadena
Non-Disclosure, Policy Flip Flopping, Terrible Customer Service

July 8 I reserve a pickup truck for July 9th online. My reservation is confirmed. The office here in altadena calls me to confirm. July 9, I arrive on time for my rental. The clerk who is working with me (name witheld) begins the contract. I tell him I prefer to pay in cash. He explains I will need ...

UHaul truck
Their customer service really bad

I reserved a truck on line using their website, and they sent me an email saying they will call me two days before my reserved date to let me know where and when to pick up my truck. They didn't call. Then I try to call them to find out, I waited for an whole hour without anybody answering my call. ...

U-Haul
Truck engine catches on fire

I rented a 14 foot uhaul truck on 6/14. Equipment Number DC7005B. I picked up the truck and everything appeared to be going fine. They were so generous to give me 3/8 of a tank of gas. So first thing I did was to fill it up with gas, which cost me $75. I then proceeded to the storage unit we had to ...

U-Haul
Truck explodes and they still want to charge me

I rent an uhaul, the truck explodes at the moving location. It's actually on fire and I should have let it burn to the ground. Called 4 different customer service locations to close the account but no one seems to have the authority to do so. They still want to charge me the minimum charges for a ...

U-Haul
It can't be legal

They told me that I hit a tree with a 17' truck. They claim that an employee saw me hit a tree. I didn’t hit anything. They left me a message telling me this at 5:00pm right as they closed so it was too late to call them back. I called them the next morning around 9:30am on my break at work to ask ...