A U-Haul 17ft truck was rented for a trip from FL to CO and now for 2 straight days we have lost 4 hours per day due to blown tires. It takes the company 2-3 hours to get someone to the scene and than approx 1 hour until you're back on the road. When you call in to the HOT line - "We will call ...
I rented the truck on 3/31/08 and the truck had shifting problems and it caused some damages to some very valuable things of mine. I reported it to the person in charge at the uhaul place and they refusing to compensate me for my merchandise damaged. I filed a complaint with the insurance Co and ...
So I just got back from the 495 Shrewsbury St, Worcester MA Uhaul and am still shaking my head at their piss poor customer service. Wow. So this morning we get in there early, the girl at the register out flies through the transaction - I really don't think she took one breath. I thought it was ...
July 8 I reserve a pickup truck for July 9th online. My reservation is confirmed. The office here in altadena calls me to confirm. July 9, I arrive on time for my rental. The clerk who is working with me (name witheld) begins the contract. I tell him I prefer to pay in cash. He explains I will need ...
I reserved a truck on line using their website, and they sent me an email saying they will call me two days before my reserved date to let me know where and when to pick up my truck. They didn't call. Then I try to call them to find out, I waited for an whole hour without anybody answering my call. ...
I rented a 14 foot uhaul truck on 6/14. Equipment Number DC7005B. I picked up the truck and everything appeared to be going fine. They were so generous to give me 3/8 of a tank of gas. So first thing I did was to fill it up with gas, which cost me $75. I then proceeded to the storage unit we had to ...