I have been buying from this company for several years. Everytime I had a problem with an order, which was quite frequently, customer service seemed very inexperienced. Once I even canceled my club membership because I was so frustrated with customer service. Customer service then called me and ...
Really pleased with Thompson Pipes and Hoc Mai-Customer Svc Supv. 5/8/08 I ordered cigars and a humidor, both items arrived within 5-7 days as promised. The pipes were great, the humidor was broken. I named Customer Svc and after being about the telephone for forty units obtained A - 30% discount. ...
I also fell prey for their Cigar of the Month Club baloney. I've been a Thompson Cigar client for a long time. That is today background (attempt Pipes International). I have just recently had "Customer Support" issues with them. Although deciding my last phone purchase I had been scurried ...
I had been put in a cigar "club" that instantly taken from my checking acct a computerized purchase that used to do not need or order. When I delivered the cargo and terminated my "club" account I had been transferred to some very hard to comprehend, asian accented, lady who had ...
Thompson Cigar are building their humidor out-of compressed partical board and lining the panel with paper-thin plank veener that's being fixed on. That Is boarding along scam, the web site and catalong states "heavy plank". ...
I periodically purchase pipes out of this organization, and also have regularly NOT examined the container to get mail campaigns. Lately I've gotten a telephone call, which began like a "program client study", and instantly turned a endeavor for account in a Cigar Team, with normal ...