I am unsure of where to write regarding my own sprint complaint, unlike many it is not directly related to my bill but rather some extremely inappropriate behavior on the part of a male customer service rep during a recent call to set up an automatic payment in which he proceeded to ask me where I ...
I find it interesting how you can have one contract with three lines and be charged an early termination fee per line. When normally it is per contract. It is interesting also to know that sprint automatically renews your contract when you call in and make changes to your account. Every month, you ...
As most people that are either with Sprint or ever have been with Sprint, the list of billing errors, customer service debacles and general dissatisfaction is endless. However, this last week iced the cake and has triggered me to post on every blog, contact the Attorney Generals of both Texas and ...
On multiple occasions Sprint has added minutes to my usage when I have been within 5 minutes or so of going over my plan's daytime usage amount.in each case I have checked my bill on the last day of usage before my plan restarts for the next month, but somehow even if I am a few minutes under my ...
First off, I was on the notes & the primary was with me. We went to a sprint booth located at a SAMS store. The primary & I wanted to upgrade while We were waiting & were told that "upgrades are illegal." I had to buy a new phone & a new plan. The guy was talking to the CS ...
I am not pleased with the customer service I received from Sprint. My husband and I updated our phone in July of he chose the Instinct and I the palm Treo. At the time of the update we were not informed of the special package needed to operate the Instinct phone. We discovered the problem when we ...