Called for a sewer clog and need it cleaned out. Serviceman got line caught in my sewer line and couldn't get it out and cut it off at entry. Next day they sent out a man with camera to see if line is broken. He claims line is broken and need to excavate to get stuck snake out of line. Told company ...
I was lead to believe that I would receive prompt excavation service (later that evening) for their inflated fees. Once I signed the contract for the work they promptly forgot about me. It took a whole day of calls the following day to get someone back out to the site. For the fees that they are ...
I am writing this on behalf of my mother who is a 76 year-old great grandmother and lives on a fixed income. She has been fighting battles like this on her own for 40 years and she's getting tired. She deserves a little peace of mind and I'm trying to help her have it. Mom called Roto-Rooter in ...
I had been billed to get a small water trickle in my own bath. The job required about five minutes to alter a leaky capsule plus they charged me nearly $300. After I named the supervisor and reported, he explained it had been regular to dual cost for that cost of all components and also to include ...
I bought my first house on March 27th. It was obvious that the basement had flooded in the past. I started to work on remodeling the nearly 1300 sqft basement myself. One day, I was washing my car using the backyard faucet. I noticed that water seemed to be going everywhere, but out the hose. I ...
I had a house full of out of town visitors when our kitchen sink clogged. Roto Rooter came out to unclog the drain. I had already disassembled the undersink drain all he had to do was run his machine. I also noticed a broken pipe in our septic lift station when investigating the clog. Roto-Rooter ...