Seems I have the same problem everyone else does with these people. I order certain parts, they sent me something different, refunded the part amount, refused to refund shipping. Plus I had to pay to ship it back to get my refund. When I called customer service they told me I had ordered the wrong ...
I ordered a Timken seal, part # 2955, which is supposed to have a flange on it. According to both rockauto.com and timken.com, this seal is a flange seal. The original seal is a flange seal. What I received from RockAuto is an NOK seal in a Timken box. NOK part # UH0580E, which does not have a ...
After placing an order for Centric brake pads and rotors on a Friday night, I compared Rock Autos shipping cost of $75 to the tire racks shipping charge of $31 for the same parts, and called to cancel the order two hours after placing the order. I was told the brake parts for my Mazda protg were ...
I needed some parts for my car so i found rockauto s web site, everything looked good so i ordered the parts i needed. A few days later the parts were delivered, that s when the fun started. The company shipped not only my parts but they also shipped the parts twice. I only needed 2 strut ...
I bought an AC condenser for my vehicle from Rock-Auto in May.in under two years, the condenser had corroded out and all the refrigerant was eliminated. I named Rock-Auto customer support and was informed that because the provider have been "purchased out", the unique guarantee was no ...
I ordered a part on the web page, the page listed a correct picture and noun name of the part I needed. The part I was shipped was not the part for my car. I contacted Customer service, they stated that this was my fault, the part number listed under the correct picture was for a different part ...