You should NEVER, EVER do business with this company. Last summer I purchased 5 roundtrip tickets to San Juan, PR. American Airlines overbooked the flight and my family was bumped off the flight. We weren't worried until the counterperson told us that since we were not traveling on the date on the ...
Booked a "3 star" hotel in London through Priceline.com. After my bid was accepted I checked out the hotel which sounded very nice. We arrived in London, very tired and loaded with baggage. Our "3 star" hotel was virtually in a slum and was a filthy little place not close to ...
No matter if its their fault and you didn't get what you were lead to believe, Priceline.com customer service insists there is nothing they can do. No changes, no refunds, no nothing. Your bid was accepted, your money is gone and you're screwed. Three calls to customer service later, nothing has ...
Priceline's ratings of New York hotels as 4 or 3.5 stars was highly deceptive. I wound up with a reservation for a very very tiny room in a 3.5 hotel described as "upscale plus". Nonsense! The room is 144 sq. Ft., that's 14X10. Customer reviews confirmed the ridiculous size. Priceline ...
After many years of using priceline.com and bidding on hotels I have never been so upset. I have never had a problem till a couple days ago. They charged me twice for a reservation... After contacting them they told me I have to contact bank because they only have 1 charge in there system, I ...
On Sept 17th around 12:30 I went online to book a room with priceline, I need 1 night in Towson, MD. They had a Ramada Inn for $69 I figured its a Ramada they say 2 stars so I booked it. Afterwards I went to the hotels website to find they rate themselves a 1 star hotel and have unbelievably bad ...