This actually happened 3/13, I originally joined on 11/05 as a "black card" member thinking I could bring a friend or family member as a guest, as it turned out they all "about 10" joined. Me not using the other amenities #tanning etc.# I decided to drop down to a regular member ...
They claimed they couldn't take out the 2-$10 membership fees after the first month. Without notifying me, they charged a $10 service fee. They did this for THREE MONTHS before sending me a bill for $103 each for myself and my son. When I called, the young lady at the store was flippant and said ...
There is no correlation between the customer and the company. Not once has Planet Fitness sent me an email, a phone call or a notice in the snail mail about the status of my membership. There is no invoice or statement. However, they want to charge me for a membership for their services that I do ...
Planet fitness has been fraudulently biling me for seval years on a credit card that I didn't use vey much so I didn't notice the extra charges. I talked to Capitol One and they suggested that I cancel the credit card and that way I could absolutely stop the billing. I am a chronic pain patient who ...
I opened a membership about 6 months ago and after about two week i 19.99 was taken out of my account and i call ed to complain and i was in formed that every 10th day of the month i would be billed. I told the lady that i wanted to cancel my membership and when we hung up the phone i thought it ...
It has been 14 months since I first sent in a cancellation letter. Planet Fitness employees refuse to acknowledge my letter. I even went as far as to remove all money from my bank account and now, in addition to removing money monthly is to say I owe $200 for not having the money in my account for ...