Petco.com does not honor its published return policies. I purchased a very large, very heavy bird cage, which was shipped in three boxes weighing a total of 250 pounds. One of the boxes contained parts for an incorrect product. Just figuring out the problem, manipulating the enormous heavy boxes, ...
Petco Pals rewards, maybe not. I have tried in vain three times to get my receipts counted toward whatever it is they are rewarding. Their website has a nice link to record a receipt and request credit. The problem is, it does not work. How convenient! You get a nice little message that says: ...
The grooming manager at the Petco store in Chula Vista, CA "man-handled" my dog while he was being groomed. I believe her name is Laura, and she is the grooming manager (I saw her picture on a poster by the door). She was trimming underneath his ear while he was lying down, then pulled ...
Petco Animal Supplies, Inc. is running some very organized scams at the corporate level to rip off its best customers. Its PALS program, which purports to reward loyal customers with discounts, has at least four different scams going. That is at least how many I have been subjected to. Free Food ...
I am so upset with the service I received from my local Petco. We took our 4-month-old baby Yorkie in for his first trim. We asked that he be trimmed, and we were specific that we did not want his hair too short. They shaved my dog! His hair is so short that he looks terrible. When I called the ...
ForeverHome Pet Rescue is a thrid party adoption agency for cats and dogs who show their pets for adoption at PetCo. My husband and I purchased a black and white cat we believed to be 2 years old. We were told he had no serious health issues. He was extremely thin! He looks fat to us now compared ...