I understand that Optimum had a lot of issues with the storm and I can honestly respect that. I called/chatted regularly (every 2 days) with Optimum service reps to get a status. After 2 weeks, I was told that all service was restored. This is when (and continues today) my ordeal started. Optimum ...
On 10/3 Cablevision eliminated it's subscriber's ability to use it's basic cable box in conjunction with a VCR or DVD Recorder. Cablevision gave no advance notice of this very significant alteration of their service. After calling and e-mailing customer support numerous times, and after numerous ...
Our cable and internet went our during the day on Oct. 18th, u but our tenants didn't. My husband was on hold for 1.5 hours only to find out that it can't be fixed until Sat. They gave us no reason why it was out. Then after being on the phone for 1.5 hours they asked him to take a survey. This ...
Our cable and internet went our during the day on Oct. 18th, ubut our tenants didn't. My husband was on hold for 1.5 hours only to find out that it can't be fixed until Sat. They gave us no reason why it was out. Then after being on the phone for 1.5 hours they asked him to take a survey. This ...
For the last year I realized that optimum online has been spying on the privacy of my home for more than one year, I complaint several times and they didn't do anything, the only way to stop the violation of privacu with its hidden inside their cable boxses was by changing the cable company. People ...
First I had to have man install new (costly) boxes. Wait 9-12, he arrives after 1. Mmmm my time lost. Then serious issue with certain missing channels as well as the tv rebooting ALOT always right at the last 5 minutes of program we were watching. Did I mention I never complained for 20 years. So ...