Site: ntta.org
Found 25 reviews / complaints
Page 2

Ntta
North Texas Toll Authority NTTA sends bills a year later that can't be researched

Traveling & Tourism Lori917 0

Even though NTTA charges my credit card every few days for my tolls, I began getting these bills. These were not small bills. They were several hundred dollars. When I called and asked if these were for the same dates as the tolls I already paid for on my toll tag, they said you figure it out. You ...

Ntta
North Texas Tollway Authority Fail to follow their own policy

Traveling & Tourism Doc76 0

I have been using the New George Bush Tollway. I am only one it 3 maybe 4 times every month or two In july I made a couple of trips and received a bill in Aug. I used it in Aug and received a bill in Sept In Sept I forgot to pay by the due date. I called the day after and ask if I had to pay the ...

Ntta
Shoddy records/billing

Cars & Transport Shoddy is Unacceptable 0

Received notice from my lender that I'd a superb check that hadnot been banked by NTTA - Zero Money from middle July, throughout that same interval I obtained a reimbursement check from their store for $20. Nothing about the consideration displays a reimbursement, nothing displays that there must ...

Ntta
North Texas Tollway Authority Sent me over two years worth of tickets, that I knew nothing about

Miscellaneous Donny42 0

I moved to Texas in 2010. I was not familar with tolls. I seen toll manned toll booths at some places, so I pulled over to put money in the bucket. I was unware that you will be tolled even if you see not manned tolls around. This was new to me. So last week I got bills from the NTTA starting from ...

North Texas Tollway Association
Ease of use online

Miscellaneous aroll 0

If you misplace the invoice its literally impossible to pay online or are able to get an employee to search for your record so you can pay the bill before they add all their extra fees. ...

Ntta
Failure to disclose

Traveling & Tourism KT0626 0

NTTA has found another way to scam its customers. I recently added multiple vehicles to my toll account and thought that every thing was fine. NTTA has an "Auto charge" system that is activated when your account drops below $10. The system would charge you $40 to keep your account in the ...

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