Newport-News.com is just a shame as well as their customer support is indescribable. Do not actually purchase from them if you don't aren't likely to obtain a reimbursement from their website. On 6/22/09 I put an order with Newport-News.com and delivered the item that they obtained on 7/14/09. ...
I taken care of an internet purchase from Newport News and also the associated statement due to their charge card in January upon getting the statement after which needed to return half the purchase (a coat) since it was too-short and it was a vacation Present therefore there is a wait in returning ...
Like others have stated - they're the toughest organization for results I've actually run into. I've been a faithful client for a long time plus they abruptly determined that used to do not return anything over time and certainly will not credit my card when I required. A-30 day return policy is ...
I had extremely bad experience, returned dresses more than month ago (with confirmation that they received it) didn't get refund (till now) refund not correct, instead of sum that they should refunded (dresses tax - return label per THEIR web policy) I got app 10 dollars less. Whole return process ...
I have been dealing with a return with Newport-News for over 8 months and they still do not have it straight. It is almost comical, if they weren't destroying my credit rating in the process. Below is a copy of a letter that was mailed to the President of the company thanks to a posting on this ...
I had a similar issue as another poster on here. I purchased some items and needed to return them (faulty zipper on a dress). I expected them to apologize, send me a new dress and wait for my return but I was told I would need to pay for a new one in order to get it in less than 6 weeks. So I said ...