I thought that I should share the correspondance that i was forced to send to the national sales manager at the Neptune Society... Last week, in response to the information card that I sent to The Neptune Society, (name omitted), of the Austin office, contacted me. At the time that we made the ...
All the reports about terrible customer service about Neptune Society is absolutely true. They transfer you from person to person, nobody wants to take responsibility, they put you on hold forever and they are absolutely cold and uncaring. My husband's cremation was delayed for about 3 weeks. ...
This company has been operating under the radar of the regulators for many years. They have created a legal scheme which allows them not to follow the funeral trust laws. ...
Employee or Independent Contractor? In recent years, the Internal Revenue Service (IRS) has sought and imposed severe penalities on companies that treat employees as independent contractors, and which fail to withhold taxes. ...
I started work for Neptune Society in 2007 in Portland, OR. I had a great boss and I was doing really well working for the office. So well that after three months of being on board, I was recommended for a management job in Bakersfield, CA with a sister company called Trident Society. I ended going ...
This is the biggest scam going in the cremation industry! They were extremely attentive and helpful re: my father's death and associated cremation needs UP UNTIL they received my mother's credit card. AFter that point we never rec'd responses or acknowledgements to any emails or calls. Finally ...