The store manager of Menards in Tinley Park. His name is john, he is the worst customer service I bought a fan and the fan was defective and it was installed on my ceiling in my house, I went back to explain the problem, maybe we did some wrong, at the end it was defective, I was willing to buy ...
Bought a patio set on sale, but then found out this store did not have all the pieces. They sent us to two other stores in two different towns. Each store was supposed to have our missing items, not! We then asked them to order the items. Couldn't, item discontinued, but item in sale flier for ...
I am a longer term and loyal customer of Menards who has spent thousands of dollars purchasing supplies from your location at 2601 North Clybourn AVe., Chicago, Illinois 60614 over the past several years. Today, Sunday, March 27, I went to that store location and purchased merchandise and supplies ...
We bought several items last week and when we checked out we were told we could not use the coupons we got in the mail or paper because we did not have a Big Card. Don't send us the ads then. We buy most of our materials at Lowe's since it is closer to us. Most of our friends use Menards and we ...
I went to Menards in Marion, IL. On April 9th to pick up a window 24"x30". I was ask to drive around the back on the store for pick up. The guard at the gate told me, door 9. An employee of Menards put in my back seat as I asked. I drove back to the gate. When I stop at the gate the guard ...
The following is an e-mail I received from Menards (see my original e-mail below). It is sad that today's companies don't realize the importance of customer relationships. They should have been able to do something to make this situation right. Martha, I'm very sorry, but they are not returnable. ...