Just to let you know, if you use the free trial for magic jack, and use a debit card, they will charge you right away! I didn't even authorize them to charge my debit card and they did anyways. I am now dealing with live help, and they say i have to contact them in 2-3 hours b4 they can help me. ...
I ordered the magic jack due to free trial and would not bill for 30 days however at the end said it would bill immediately. So i closed out without hitting the ship now. Guess what order still go processed and shipped out even after I replied to the order email within hours saying I didn't want it ...
Customer agent doesn't know how to handle questions. Their answers are scripted and won't address the issue being asked. Very poor customer support and cut off the chat talk when you try to file a complaint. I asked where could I buy the phone equipment (handset) and they tell you that it is ...
As far as i am concerned stay away from this garbage, couldn't receive calls no caller id., tried it on two computers still wouldn't work they don't even have a phone number to contact them, that should tell u something i have sent it back now will wait to see if the money goes back on my credit ...
Magic Jack works sometimes and it doesn't work sometimes. It is more of a novelty or toy than a real phone like Bell South, Time Warner digital, Vonage, Vorizen, and the likes. It is one restart after another, Upgrade this, restart that. Unplug, replug, no answer, garbled, can't hear other end, ...
After I recieved the magicjack, I looked at my bank account, and they took $126.75 from me. I thought it was $39.95. Now I can't find a phone number to call or anyway to contact them. I sent the package back the next day. I didn't know I needed a RMA number at the time. So, if someone doesn't help ...