I contacted LU thru the internet on their chat service. RUDE to say the least. All I wanted is to give them my business as I am a returniing customer. When letting them know that I found the same product elsewhere at a lessor price, they said "OH WELL", that's our price. I supported this ...
I ordered two fixtures and the special bulbs that they specified for these lights. I ended up placing the order by phone, because the online order would not go through. The lights and bulbs were delivered promptly, and the fixtures were very nice but the bulbs did not, in fact, fit the fixture. ...
LightingUniverse or (ATG) are terrible. Their employees are inexperienced. They don't recognize their 110% value Promise plan plus they don't acknowledge their mistakes. They just place the fault on clients whenever you achieve assistance. DON'T BUY THERE. I really donot believe you will find any ...
The online ordering process is too complicated and too easy to make a mistake. Customer service is very poor. I had to call just to get a receipt e-mailed to me. There is no phone number or contact name on the receipt! There is a 30 day window to make a return or exchange but it takes seven days to ...
This is hands down the worst internet vendor out there. Allied Trade Group runs lightinguniverse.com, knobsandhardware.com, decoruniverse.com, floorsandsurfaces.com and several other "middleman" websites that take their profits from fronting manufacturers. All have the same rip-off style ...
Echoing the sentiments of another reviewer: SHOP HERE AT YOUR OWN RISK. I recently ordered a set of lights from here but due to a confusing interface ended up getting the right model but the wrong finish. When I tried to recitify the mistake they wanted me to pay to ship back the product and charge ...