Service is non exixtant Employees lie consistently Help desk cannot help 2nd level support must not exist because keep being told problems are referred to them with 24- 48 hours for response but NEVER get a response. Do not buy kobo ...
This is an ongoing problem with KOBO. So far I've purchased 200 books from KOBO and up until about Aug-Sept. Had no problems. Now however I've got 10 books so far that I've paid for but, unfortunatly, other than the cover picture and table of contents there are no words. That's right, no kidding, ...
Do not buy any kobo e-readers! This company is a disgrace! I purchased a Kobo Touch on 20 August and after just 9 days it stopped working! (through no fault of my own, it is a fauly product.) Kobo customer service then dragged out my issue before finally telling me to send the kobo back to them and ...