We bought H P laptop and had to send it back for repairs twice after the second repair we were told to buy a extended warranty for $100.00 and our laptop would be replaced. Now with our extended warranty and two month of daily phone calls they say they cannot do anything ...
I purchased a laptop in May within a few weeks I started having problems with the keyboard. It acts like the "Ctrl" key is stuck, performing short key functions instead of typing letters. E.G. Letter "h" opens history instead. When this happens, I can not type a URL in the ...
I emailed HP last night and was told to call phone number. Which I did. Spoke to a man from India, whom I couldn't understand well. I told him what was wrong with my laptop and he had me do a few things. Next thing I know is he took over my pc completely! He changed all my stuff around, like my ...
This is my first time using Rip Off report so I am not a habitual complainer. I know things happen in life but also as a business owner you have to be fair to your customers. My complaint is I bought a brand new HP laptop on 2/25 at Best Buy. The model # is DV7-4285DX. I had researched it and this ...
Hewlett-Packard sold me a HP Pavilion dv7 lap top with a two year warrenty. At first I was glad I had when my screen cracked. In the process they removed my hard drive for protection. After I got it back, I opened the back and found out that the repair department only used one screw to fasten my ...
4-4-12 - I sent in a receipt and called in about my complaint. They approved the warranty, & sent a box. I sent it to them right away - as soon as the box came in the mail. I was told it would take about 2-4 weeks. A month later, they called saying a part they needed was on back order. They ...