Terrible customer service! After patiently waiting 3 months for a backordered item I purchased, I recently called to check on its status. The customer services agent was at a loss regarding WHEN or even IF the item had been ordered, since being on backorder 3 months prior. She explained that there ...
I ordered an engraved keychain for my boss for christmas. I never received any confirm but a few weeks later a keychain arrived unengraved. The packing list said it was engraved on the back but in reality the back design was the same as the front. Not only did they not engrave it but there was NO ...
Ordered in December for Christmas. Shipped in February. Got RMA and returned in March. Have Fedex POD. After numerous calls and emails, no refund. No one ever answers phone, and although you are prompted to leave message there is no opportunity to do so. They've got our money; we've got ...
I purchased a decanter from Giftsforprofessionals.com an engraved glass decanter with the Marine Corps eblem. They sent a plain glass decanter.initially they said I got what I paid for. It took several emails and phone calls before they finally admitted they sent the wrong one. They offered me 1/2 ...