Have been unsuccessful after many attempts to clear up a billing issues with Frontier. Cannot get credit for a billed I paid. Have spoken via phone several times to their "customer service" department. Faxed proof of payment. Was assured that it would be credited and was offered a lower ...
1.) Frontier Communications takes your order for internet and phone service and schedules an install. 2.) No installer shows up on the scheduled day or all week. 3.) I call Frontier Communications and they say "there are no ports in my area for service." They have no idea if that is going ...
Ever since Frontier Communications installed our wireless internet in December we have had nothing but trouble with our phone service. During those months the phone worked 7 days out of the 60 days of service. The phone and internet quit working three days after it was installed. When we called ...
We have Frontier Communication we are in Central Illinois, they are the only phone service that has landline, we can not use VOIP because we need a hard line for alarm and medical equipment. We signed up and paid the deposit over the phone that took (30 Minutes) we received are first bill and paid ...
I signed up for Frontier's DSL package which included my Directv and phone service. I selected the package that had DSL for 17.99 for life. Now I have received my bill for September and the charge for the DSL service is 19.49. I called to have this explained and was told that this was now going to ...
After calling every telephone company listed in my phone book, I found out Frontier Communications (/nc, whatever that means!) has a monopoly on land lines in the rural areas of Wisconsin. Apparently, they bought the business from Verizon. My new service was installed almost 2 weeks ago, but has ...