I ordered replacement ink cartridges on line from the Epson Store. My printer broke 2 days later and no one could assist in trouble shooting so essentially I have to buy a new one. The printer is only 1.5 years old. I received the replacement cartridges and immeadiately phoned customer service to ...
I purchased an Epson projector that cost $3500. After about 75 hours of usuage, it broke. I called Epson tech support and going through the diagnostic routine they determined the unit had to be sent back. The unit comes with a three year warranty. Working with there warranty support group, they ...
I have now been waiting NINE weeks for the rebate on my Epson R1900 printer. The rebate was to have arrived within 6 weeks. When I called at that time to inquire as to where my money was there was no explanation. I mailed EVERYTHING as requested and Epson had no explaination saying that my ...
Althoug Epson is following the law, according to a ruling several years ago, I am sending a warning out to other consumers. For those of you who have found comfort in after market ink refills, allowing the cost of printing at home to be reasonable, be prepared for Epson's monopoly. Because of a ...
I bought an EPSON Artist 700 on December 6 like a Holiday present for my child who lives outofstate. From the period she obtained it and attempted to create it-up, it had been early January. The printer wouldn't switch on. She attempted to come back it towards the nearby shop of the string that I'd ...
I can't put into words how bad this one is, nor what a bunch of idiots their support people are. It never worked from the get go. Says paper jam when there isn't, drinks ink like water, won't print half the time. Their support group are from Mars! Epson just plain doesn't care. ...