I 'm headed to court. After reading all these complaints I found to be true. My alarm wiring was damaged during installation of laminated flooring. It was working before the installation. Empire does not want to pay me $400.00 I spent fixes the repair, if I am wrong to do this, let the judge tell ...
I set up an appointment on-line through their website for an in-home quote. I had the ability to set up the time and day that I wanted them to come out to the house. It stated this is not your appointment time until you have been contacted to confirm. Soon after I received confirmation for the date ...
Carpet and window treatments are both heavily advertised as NEXT DAY INSTALLATION. After ordering - you quickly find out the next day is for RE-MEASURING (after your salesperson does the initial measurement). After calling the service department - the representative confided that she has NEVER ...
I am in the process of replacing most of the 1st floor flooring in my home (1,500 sqft) and adding wood treads to the stairs. I tried to schedule an in-home appointment twice with Empire and on both occassions the appointment was cancelled the morning of the scheduled day. Their inability to ...
On July 6, I contracted Empire Today to install a bathtub liner as well as a door in our bathroom. On July 12, two installers came by at our house to do the work. However, because of the rain, they asked us to push back the installation on the following day. They came back the following morning and ...
Stay away from Empire Today. They lure you in with slick commercials and some nice customer service up front, but they * on the back end. Don't sign the contract because the moment you do, the service goes to pot. No returned phone calls, estimated dates for measurement and installation aren't ...