These folks possess the total worst customer support. Was changed to them from Phone Trend.in under 30 days - can't-get an account to be able to record the regular cost to my charge card. Can not get good customer support. First degree customer support representative cannot aid and escalates to ...
It's nearly impossible to cancel eFax. After 5 years as a customer and 2 years of no use I called an requested to cancel the eFax service. I got the run around -had to call long distance to a non 800 number was transfered 3 times ended up with some global service outfit in France i think Finially ...
I was a good customer of efax.com for years, but when I tried to cancel the account, I got bamboozled. Here is an exact copy of my online attempt to cancel the account on May 4: Welcome to chat. The session has been accepted. {- Stanley K.} Hello, Jeff. Welcome to j2 Global online support. I am ...
I canceled my account because they kept raising the rates, and were getting significantly more expensive than the competition. I called them a couple times and asked if they could offer a better deal. Each time I spoke with english language challenged representatives. They were difficult to ...
Beware of E-Fax! If you want to cancel your service they will make it extremely difficult. They will trick you into thinking you have canceled your service when in fact it hasn't been canceled! You will continue to be billed for unused service. When you contact them back again about canceling they ...
I ended this bill 3 TIMES. I named them again, requested them why I had been being charged for support I ended three times. They mentioned they offered me another test amount of 2 weeks and that I was designed to contact to stop. I discussed that I had been not educated of the and that I needed my ...