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Site: efax.com
Found 40 reviews / complaints
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EFax
Customer Service

These folks possess the total worst customer support. Was changed to them from Phone Trend.in under 30 days - can't-get an account to be able to record the regular cost to my charge card. Can not get good customer support. First degree customer support representative cannot aid and escalates to ...

Efax - J2 Global Communications
Efax efax has billed me for 31 months for a number that I don't have. They do not return emails or phone calls and you can't cancel on your own

Efax added an extra number and billed me for close to 3 years. Efax refused to cancel the account. Efax offered 6months reimbursement or they will not cancel the acount if I do not accept their offer. When I threatned to contact the bank, efax told me that they will close my other fax number if I ...

EFax, J2 Global Communications, Inc
EFax J2 Comm eFax, J2 Global Communications, Inc. Account never cancelled, $130 in extra charges accrued before i noticed, wont refund the money, no communication!

I'm an IT Field Engineer who uses fax for things like work orders, etc, and I just wanted to let you know that eFax is a ripoff company. Maybe they started off more honest, but this is what happened to me: I recently found out my account that was cancelled last year wasn't really cancelled and they ...

EFax
BEWARE eFax Rip Offs

It's nearly impossible to cancel eFax. After 5 years as a customer and 2 years of no use I called an requested to cancel the eFax service. I got the run around -had to call long distance to a non 800 number was transfered 3 times ended up with some global service outfit in France i think Finially ...


EFax.com
EFAX Fraud

I was a good customer of efax.com for years, but when I tried to cancel the account, I got bamboozled. Here is an exact copy of my online attempt to cancel the account on May 4: Welcome to chat. The session has been accepted. {- Stanley K.} Hello, Jeff. Welcome to j2 Global online support. I am ...