I ordered & paid by credit card several plumbing items. I cancelled the faucet within an hour of placing the order after finding out it was backordereed for weeks. They said they wold cancell it but they never did and it arrived 5 weeks later. I sent it back unopened with return authorizatin# ...
Ordered items from efaucets.com. Printed invoice showed a charge from "BuySafe" which I do not think was disclosed prior to my giving my credit card. Ordered on a Saturday. Tried to CANCEL the order within about two hours. Told I could not cancel the order for the item was in stock. ...
I have never had a problem purchasing over the internet until now. Tried to purchase two toned faucets for bathroom (2 lavatory and 1 garden tub). Products came with no problem. Certified plumber could not install the lavatroy fixtures. He said the fixtures were defective and had missing washers ...
I ordered three items from e-faucets in early June. I finally received the items in early July even though the site said that they would normally deliver in 3 - 7 days. One of the items that I received was incorrect and was a towel ring instead of a toilet paper holder. I contacted customer service ...
I named your Customer Support Division on three distinct events nowadays (Jan 12) within an energy to solve an issue having a merchandise sent to my house. The merchandise is just a Kohler Tub, Product # E-716-47 also it was requested on November 13 as well as other Kohler toilet accessories. The ...
I'm extremely unhappy after calling customer support to create a return. Upon speaking with my plumber, I discovered that I'd requested the incorrect tap collection. I easily sent to demand return directions and was delivered an answer stating the results might just be managed by telephone (that ...