A few months ago, I sent several textbooks to ecampus.com. Within one or two weeks, my account with them read "payment issued." After I did not receive it within a week, I became concerned that it had been lost in the mail. I sent two emails to their customer service and never received a ...
Timeline 1) I sent in a box of books on August 19th. 2) End of September — I began to wonder where my check was. Customer service informed me that two of the books that I sent in were missing. They told me to file a claim and send in a proof of mailing. The proof of mailing form they provide ...
I ordered a book on Feb. 16th and paid an additional $5 for expedited shipping. The description of the book said "Ships in 48 hours". The book arrived Feb. 27th and was shipped UPS Ground. Hardly what I would call "Expedited shipping". Not that I expected FedEx for that price ...