I canceled an order 30 minutes after placing it, their policy states 100% refund if canceled within 12 hours. I logged back into my account and canceled the one order that the website showed I placed. It showed that they had received the money and applied it to this order number. I have been ...
My daughter is getting married in July! Each bridesmaid ordered her own dress—so far, three of the five dresses are very poor quality! My daughter's zipper is crooked, her front chest pleats are tacked so poorly that excessive material has to be removed, the lining protrudes from the top portion of ...
My daughter and I ordered her prom gown on May 8th the money was taken out of my checking account the next day. Her prom was on June 1st and we never received the gown. I received one email from them on May 30th saying they were trying to get the gown to us in time and of course they did not. I ...
I ordered two dresses and they were not anything like what the pictures had shown. The picture showed sequins and my dresses arrived with cheap plastic beads. They had bulky and awkward chest pads sewn inside that were terrible. The sizing was awkward and one of them had a bad zipper. When I ...
On May 5, we ordered a prom dress for my daughter. While they offered tailoring, that required extra time, so we opted for a straight size, figuring we could make adjustments when it arrived. Ten days later, I emailed the company and was told that all dresses are custom-made. I tried to cancel my ...
I purchased a dress from this company for my wedding reception I had requested ivory when I received it, it was in a plastic shipping bag with no tags or receipt. I took it out and it was bright white and tried it on and it was way to short, not something that would be appropriate for a reception. ...