On the 5th November I ordered a Dell Studio 17 laptop and case total price 650GBP. On Monday the 10th November I received a call from the account manager (lets call him Mohammed) who dealt with my sale telling me that the laptop was on it's way and the couier would be in touch. When I checked my ...
Recently I ordered a Dell computer for one of my Belgian customers. Yesterday UPS delivered it to my home and I was excited to find out this new product. Once I opened the box, I saw that all software and documentation was in Dutch. My final customer is French. So I called Dell to find out why they ...
I purchased two computers from DELL with up to year to pay for without financing costs. After roughly 6 to 8 weeks I fed up with recieving payment and so I settled the total amount ENTIRELY. Consequently, while trying to get a mortgage, I had been informed that there is a selections imperfection ...
Warranty has been useless for me... Beware that battery warranty is only 1 year, despite purchasing 3 yr warranty. Customer service waits for warranty to elapse before they return complaint calls. Computer keys failed within 2 months, battery within 4 months, they have not yet replaced item stating ...
I purchased a Dell Inspiron desktop. I couldn't get a monitor to work with it and chatted to support people online who informed me that they could "definitely" help, then after half an hour or so said it was outside their "service domain." They gave me an 800 number, which I ...
I have tried to contact Dell's customer service, but all I get is an answer of the adapter is out of warranty, or I can speak to someone if I would like to pay $49. I am on my second Dell AC adaptor, and this is the second one that has overheated. The adaptor and wire is extremly hot to the touch. ...