This company should be put out of business and I am filing a complaint with the better business bureau. I ordered bunk beds from this company in June. They did not deliver until late July, but believe it or not, that's not even the problem. Before the delivery date, the distributor, Home direct, ...
I ordered bar stools on a Friday and the web site indicated they would ship no later than Monday. I contacted Cymax on Monday to check the status of the order and was told that it couldn't ship that soon and would ship Thursday at the earliest. On Wed. I called and cancelled the order. The rep told ...
I ordered a set of bar stools from this retailer and it took them 3 months to ship the order. When it arrived I realized it wouldn't work in my house. They told me there was a 20% restocking fee, which is not anywhere on their website. They say there may be a restocking fee for a return, but never ...
I ordered a bunk bed that came broken. Cymaxstores.com refused the return, claiming the item was not broken. However it was broken in several places. Then they offered to refund me $62.00 on a $1400.00 purchase, charging me $1100 in returned shipping fees. I have never heard of such a thing in my ...
I have never posted anything like this before but this company has made me so angry I had to do something. I ordered two sets of bedroom furniture. After a week or so I was given a delivery date that was about 3 weeks away. When 3 weeks came I still had no furniture. To make a long story short they ...
I had to cancel the order because it was the wrong size. They shipped the order 2 days later. I tried to price match with their 110% price match and they would not!!! I refused shipment and I got and e-mail stating I would get nothing for a refund because the restocking fee and shipping costs both ...