Who ever heard of a company having their goods in their possession and it taking 4-6 wks for a refund? They took one week to process an order! My Halloween order will arrive on Nov 1st. Great, how do I explain that to a child? After a long long wait on the phont to speak to customer service, the ...
The mask arrived the evening of 9/8. When I opened the package the mask was sticking to itself and pulling paint off where it was sticking. Being florida (hot) I placed it in a air conditioned room to see if this fixed the problem. On 9/9 it was still the same. I work as a nurse and worked 16 hour ...
In early October, I ordered 3 costumes from Costume Craze... One costume for me, 1 costume for my husband and 1 costume for my 16 month old.instead of Costume Craze charging my credit card after the costumes shipped (like most companies do), they charged my credit card IMMEDIATELY. The next day, I ...
Costume Craze has very poor merchandise and will not replace it. I'm disappointed in the condition and customer service that this company provides. I will never buy anything from them again and will alert all to my bad experience. ...
I purchased a dogt costume. It came and was twice the dimension that I needed. I reordered it. Then I named to determine where you can send back the outfit which was too big. They explained that dog outfits aren't returnable because of clean factors. They explained that I'd approved their plan ...
I ordered a Batman costume that came incomplete and the mask was defective. You could not even see out of the eyes. I was told to send it back and they would give me a refund once the package was weighed. Everyone I have spoke to at this company ha been extremly rude and had no interest in helping ...