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Site: compassbank.com
Found 32 reviews / complaints
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CompassBank
Awful bank

I am a wholesale merchant in Texas. I had Texas Bank (never a problem) until Compass took over. At the first of 2008 I had a hot check written to me from a company in california. Compass delayed in notifying me. I went down to the branch myself to find out why my account was in overdraft. At the ...

Compass Bank
Overcharged

Called the auto teller to find out they charged me a 29.00 service charge. Called and they stated it was a fee for going over the 15 calls a month. Stated never heard of that, Asked if fee could be waived said no. Went into branch and spoke with them about it, nothing could be done. Their reply to ...

Compass Bank
Billpay tries to take money out of my CLOSED account to cover checks instead taking money out of my OPEN account. They then send the checks back to the doctor's offices they had been written to thus causing me to be charged for each returned check

About a month ago I closed one of my accounts at Compass making sure to go down to the bank, fill out the necessary paperwork, called Compass PC to cancel my account on Billpay and also went online and removed the account out of my billpay accounts. Around the first of this month i sent 11 payments ...

Compass Bank
Fraud and scam

Compass bank is a ripoff because people keep getting a hold of my account number. The first account was broken into and made charges on my account that I did not authorize. Well, I filed dispute forms and they took care of it and refunded me the NSF fees. Then I closed that account so nothing else ...


Compass Bank
Fraud

I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment. They then assessed numerous NSF fees to my account and said it was because I made the deposit after the "cut off". I pushed for when they processed ...