Site: chase.com
Found 506 reviews / complaints
Page 55

Chase Bank
Promised 3.99% life-of-balance rate changed with new $10 fee and higher minimum

I am sick to my stomach today when a bank who gave me an offer for the life of my balance for 3.99% if I transferred a balance to them. I accepted this term and was also offered to 'write myself a check' for the life of the balance of 4.99%. I accepted these offers a few years ago and used some of ...

Chase Bank Credit Card
Multiple fees for same transaction to raise interest rate

January my social security disability payment was late hitting my bank and my automatic Chase credit card payment bounced at Chase Credit Card Services. The credit card limit is one thousand dollars ($1000). They charged me $39 overdraft fee and a $39 late fee and a $25 finance fee, which put my ...

Chase Visa
Late fee charged despite mailing payment eight days before due date

Apparently, Chase Visa, in its attempt to reverse its mounting credit card losses has come up with a new scheme. Simply charge a late fee whenever possible. Unless the payment is sent with tracking information, the customer can't prove what day they received your payment. We have always paid our ...

J.P. Morgan Chase Bank
Online banking balance inaccurate and delayed postings trigger repeated overdraft fees

My husband and I use our debit cards for practically everything and have auto-debited items and many transactions, so it's pretty difficult to keep a paper register. I check my online balance everyday and rely on that balance to be fairly accurate especially with debit card purchases. After ...

JP Morgan Chase Bank
Online statement showed transactions completed then pending, causing overdraft fees

On January 5 checked statement online. Showed three transactions that were completed over the weekend as payed it showed I had a balance of 19.84. I had to pay a balance on a bill I went to the bank made a deposit of 120.00. Came home and made a payment of 118.00. The next day I checked my account ...

BP Oil / Chase Bank
BP Gas Card Now Charges $25 Annual Fee After Twenty Years

After having a BP gas card for over 20 years (back when it was an Amoco Card), Chase Bank has decided to charge me $25 a year for the "privilege" of filling up my car with BP gas. If I convert it to a BP VISA then there is no annual fee. An annual fee on a gas card?!? Dumbest thing I have ...