Charter has been working on my internet service for a year and they clam it is a intermitten issues. Know they have gave up on fixing there issues cause they clam the issues is fix every time i call in they see a issues going on but then tell me they will send a truck out for $35.00 cause the ...
I had to request for a reconnection every four days when i already explained to charter when i would get paid and when i would have the money to pay my bill. When i was calling for a reconnect they charged me 1.99 every four days until i was able to get my check and make another payment. I have a ...
Charter Communications mails out its bills to customers so that they arrive one or two days before the date that payment is received, that is, before the payment becomes late and likely to be dinged with late charges. This is a sharp, unscrupulous and sleazy billing practice. Our last bill arrived ...
Charter Communications is a fraud. They give customers the run around and have about three standard replies when you call support to address repeatedly dropped connections. (1) There is an outage in your area, (2) We just fixed an outage in your area, (3) Your cable modem is bad. It doesn't matter ...
I received a bill from Charter in October stating that I was late in making my payment. I pay my bills online through Wachovia Bank and was concerned that maybe they had not sent the payment. Thinking that I made a mistake, I sent another payment through the on-line bill pay. I got another letter ...
In Mid November my disabled Mother lost the envelope with her Charter Cable/Phone/Internet Bill and Check/Payment. She believes that it fell out of her purse. Being someone that has NEVER paid a bill late in her life, she notified Charter at once that the Bill and Payment was lost and asked what ...