Charter has been working on my internet service for a year and they clam it is a intermitten issues. Know they have gave up on fixing there issues cause they clam the issues is fix every time i call in they see a issues going on but then tell me they will send a truck out for $35.00 cause the ...
I cancelled my account with Charter at the end of June. I called on July 23rd to find out my final bill balance since it was not mailed to me and was told my total, I paid it in full at that time. I was asked about the non-returned equipment and explained to the lady that I no longer had the ...
I had to request for a reconnection every four days when i already explained to charter when i would get paid and when i would have the money to pay my bill. When i was calling for a reconnect they charged me 1.99 every four days until i was able to get my check and make another payment. I have a ...
This report details how Charter Communications ripped us off. My roomate and I decided to get internet and basic cable, (Approx. 25 channels) for $40/month, taxes extra, (promotional price for 12 months, of course.). We paid $110 the day it was installed, (initial installation fee, and pre-pay). ...
Charter Communications mails out its bills to customers so that they arrive one or two days before the date that payment is received, that is, before the payment becomes late and likely to be dinged with late charges. This is a sharp, unscrupulous and sleazy billing practice. Our last bill arrived ...
Charter Communications is a fraud. They give customers the run around and have about three standard replies when you call support to address repeatedly dropped connections. (1) There is an outage in your area, (2) We just fixed an outage in your area, (3) Your cable modem is bad. It doesn't matter ...