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Site: carchex.com
Found 15 reviews / complaints
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Prolong/Carchex
Consumer Report

They wount pay claims per agreement and make 1000 different excuses. I purchased the warrenty for 1600.00 did not get the contract till weeks after and when i needed the service they refused to pay citing many issues and going through many different offices and people. They have a good way to vheat ...

Carchecx
Charging interest

Carchex charges high interests on payment for the warranties. My warranty cost $1,774.00, I paid $177.00 down. That left $1,597.00 I have monthy payments of $89.00 for 5 years, that means I will have paid a total of $5340.00 in paymants. MEPCO who is handling the payments says they can't do ...


CarChex
Warranty Prolong Plus RIPOFF!

DO NOT USE this company. They are a scam!!! I bought their Prolong Plus warranty and they will NEVER honor their contract. First, you have to wait 40-60 minutes to talk to a claims associate. Their first job is to deny all claims. If you complain enough, then they will call the auto repair shop and ...