Last Dec. 8 I brought a 19 in HP laptop through Best Buy in Rockford, Illinois on the internet. It was warranted for 12 months through Hp and I bought a 2 year extended warranty through the Best Buy company. That warranty does not expire until 12/08/09 It all worked wonderful until Aug. At that ...
As written to their corporate headquarters: I just recently had a less than positive experience with a floor manager by the name of Aaron in Store #358,611 Marks St.in Henderson, Nevada. I tried to replace a Camcorder for my 65 year old mother who had purchased it with a 4 yr extended warranty. The ...
Ecently purchased a GPS from best buy. Was told it had bluetooth tried to return in original packaging the next day and they want to charge me 15% to restock. I explained the sales person told me the device had bluetooth, even brought the person with me that verified the story. I asked to speak to ...
I have had a horrible experience with Best Buy and will NEVER buy anything from them again. First, I called the 800# on their website to place an order. I was told my credit card would only be used to hold the merchandise and would not be charged until I wet to the store to pick up the items. Lie ...
Best Buy installed a dishwasher but in the process they damaged our floor tiles. They asked us to contact the dishwasher's manufacturer, but it has nothing to do with the dishwasher. So after two months of arguing with them, they asked us to get an estimate, and when we did, they refused to go with ...
I purchased an LG 42" Plasma TV on 02/28/07. I had purchased the Best Buy extended warranty, and was told that I could call 24hours/day, and get repairs without a problem.in fact, they recommended that I keep an eye out for "burn-in" and that if I noticed ANYTHING odd with how the ...