In May I renewed the extended service agreement on a television purchased at Best Buy. On June 16th, I took the television in for repair. The Geek Squad couldn't find me in the system. I showed a copy of the agreement, but was told it hadn't been entered into the computer system. I was given a ...
We ordered a TV online because you did not have it in your stores. We then had to wait four days for it to be delivered on a Tuesday. The day of delivery we get a call saying that we would have to wait two more days for it to be delivered. On the second delivery day the men open the box and the TV ...
I've had issues with an LG machine for more than 3 of the 4 years I Have held it. I had been eventually spoken into some of those support ideas that I usually dislike to purchase. Well below I'm three years later using the same issue, way too many calls to depend with many unreturned from customer ...
Went into Best Buy today to buy a Wii Fit. Sales guy went and found one for me in the back. It was the last one in the store. He walked me to the register where we were met by some managerial type idiot who decided that my Wii Fit belonged to the lady standing in the checkout area who had allegedly ...
I purchased a brand new Pioneer Elite Plasma Television for $2,939.99. It was being held at a Boston, MA store location until I was ready to receive shipment. I came to pick up the television to find the box had been opened and television was removed from the packaging. The sales associate assured ...
I will NEVER step foot into a Best Buy Store again! They have the WORST service I have ever dealt with. I purchased a JVC 52 inch TV in 9-06 along with the extended warranty. They replaced the lamp last year, then 3 wks ago the TV would turn off, then we would have to wait about 10 min. And restart ...