Recently purchased a GPS from Best Buy. Was told it had bluetooth tried to return in original packaging the next day and they want to charge me 15% to restock. I explained the sales person told me the device had bluetooth, even brought the person with me that verified the story. I asked to speak to ...
I have had a horrible experience with Best Buy and will NEVER buy anything from them again. First, I called the 800# on their website to place an order. I was told my credit card would only be used to hold the merchandise and would not be charged until I wet to the store to pick up the items. Lie ...
Best Buy installed a dishwasher but in the process they damaged our floor tiles. They asked us to contact the dishwasher's manufacturer, but it has nothing to do with the dishwasher. So after two months of arguing with them, they asked us to get an estimate, and when we did, they refused to go with ...
I purchased an LG 42" Plasma TV on 02/28/07. I had purchased the Best Buy extended warranty, and was told that I could call 24hours/day, and get repairs without a problem. In fact, they recommended that I keep an eye out for "burn-in" and that if I noticed ANYTHING odd with how the ...
I purchased an Ipod in June of I bought the service plan because they said the batteries go bad. In Sept my battery started deteriorating. I lived with it until Feb or 2007 I brought it in and had the battery replaced. Then I brought it in 3 more times. The contract says after 4 times for the same ...
I have been Best Buy customer for many, many years spending thousands upon thousands of dollars at its stores. I have a Best Buy credit card issued by HSBC Bank Nevada, N.A. I have always used the deferred finance option on purchases, and always have paid my bill on time to avoid deferred finance ...